I will clarify this. Thanks Els and Paul.

Still: The list price is per person. We were a group of 8. I expect a company to offer some preferential treatment if what we wanted wasn't available and their plan B is to do sth with Harris.

I added a review in German. I encourage other community members involved in this to do the same. Their current rating is def too high on trip advisor for that kind of performance.

Those in whatsapp already know. Our provider Go to St Kilda is quite adept at having tripadvisor.com take down negative reviews within 24h. I have filed a complaint with tripadvisor, but don't expect much of it. My guess is that effectively all reviews unless trivial or written by a lawyer violate tripadvisor's policies in some form or another. And I don't think tripadvisor is interested at all in investigating (= spending money) here. Easier to simply pull the review.

Based on all the communications we have had by now with them and some digging by Thomas and Paul, I just want to say that you should really consider if you want to use Go to St Kilda's services. If you plan to book a boat, go from Harris. Check out the boats.

Some lessons learnt on tripadvisor:
* Only 5* reviews for a service that gets canceled is a red flag. Better a provider who can accept negative feedback.
* Similar reviews (word, feedback) is a red flag.
* Tripadvisor shows too good rating on average.

That's it from my side.

@Els: I may write a review, but would align the content with you.